Privacy policy

Privacy Policy

At Saleh Chiropractic (“we,” “our,” or “us”), your privacy and the protection of your personal information are of utmost importance. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, use our services, or communicate with us, including via SMS messaging. By accessing our website or providing personal information, you consent to the practices described in this policy.

 
1. Information We Collect
We may collect the following types of personal information:

Contact Information: Name, phone number, mailing address.
Health & Service Information: Details relevant to appointments, chiropractic care, or services requested.
Technical Data: IP address, browser type, device information, operating system, and website usage data.
SMS Information: Phone number, message responses, and related metadata for messaging purposes.
 
2. How We Use Your Information
We use your information for the following purposes:

To provide chiropractic care, schedule appointments, and manage patient relationships.
To respond to inquiries and provide customer support.
To send SMS notifications, reminders, promotions, or updates.
To improve our website, services, and user experience.
To comply with legal obligations and prevent fraud or unauthorized activity.
 
3. SMS Messaging Consent & Policy
By providing your phone number, you consent to receive SMS messages from Saleh Chiropractic. Messages may include appointment reminders, promotions, updates, or other communications related to our services.

Consent: By providing your phone number, you agree to receive messages from Saleh Chiropractic.
Message Frequency: Messages may be sent on a recurring, periodic, or variable basis depending on your interactions.
Opt-Out Instructions: You may reply STOP to any message to opt out of future messages. Opting out will terminate all SMS communications from us.
Help & Support: Reply HELP for more information or assistance regarding SMS messaging.
Message & Data Rates: Standard message and data rates may apply as per your mobile carrier.
No Third-Party Sharing: Your phone number and personal information will never be sold or shared with third parties for marketing purposes.
 
4. Cookies and Tracking Technologies
We may use cookies, web beacons, and similar technologies to improve your experience, analyze website usage, and tailor content. You can manage or disable cookies through your browser settings, though some features may not function properly without them.

 
5. Legal Compliance & Your Rights
California Residents (CCPA/CPRA)
Under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), California residents have the right to:

Request access to personal information collected.
Request deletion of personal information, subject to legal and contractual obligations.
Opt out of the sale of personal information (we do not sell your data).
Receive equal service and price regardless of privacy requests.
European Union Residents (GDPR)
If you are located in the EU, you have the right to:

Access, correct, or delete your personal data.
Restrict or object to processing of your personal data.
Withdraw consent at any time for processing that relies on consent.
CAN-SPAM Compliance
All marketing emails or SMS messages will comply with the CAN-SPAM Act:

Identifying the message as an advertisement if applicable.
Including a clear and easy method to unsubscribe or opt out.
 
6. Sharing of Personal Information
We do not sell, rent, or trade your personal information. We may share information with:

Service providers who assist with website management, appointment scheduling, or communications.
Legal authorities when required by law or to protect our rights.
Third parties only with explicit consent from you.
 
7. Data Security
We use reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, disclosure, alteration, or destruction. While we strive to protect your information, no transmission over the internet or storage system is completely secure.

 
8. Data Retention
We retain personal information only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.

 
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies.

 
10. Children’s Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children.

 
11. Changes to This Policy
We may update this Privacy Policy from time to time. Updated versions will be posted on this page with a revised Effective Date. Continued use of our website or services after changes constitutes acceptance of the updated policy.

 
12. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

Saleh Chiropractic
Phone: 510-560-5970
Website: www.salehchiropractic.com